Security & ComplianceProtecting Critical Operations

Security Overview

At Vieaura, security is not an afterthought—it's built into every aspect of our OPTRIX platform. We understand that your operational data is mission-critical, and we've implemented comprehensive security measures to protect it at every level.

Compliance & Certifications

Data Protection

Encryption

• Data in Transit: All data transmitted to and from our platform is encrypted using TLS 1.3
• Data at Rest: All stored data is encrypted using AES-256 encryption
• Database Encryption: Database-level encryption with managed keys
• Backup Encryption: All backups are encrypted and securely stored

Data Isolation

• Multi-tenant architecture with strict data isolation
• Customer data is logically separated and cannot be accessed by other tenants
• Role-based access controls ensure users only access authorized data
• Regular audits verify data isolation integrity

Infrastructure Security

Cloud Security

• Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA
• Distributed architecture across multiple availability zones
• Automated failover and disaster recovery capabilities
• Regular infrastructure security assessments

Network Security

• Web Application Firewall (WAF) protection against common attacks
• DDoS protection and traffic filtering
• Network segmentation and access controls
• Intrusion detection and prevention systems

Access Controls

Authentication

• Multi-factor authentication (MFA) required for all user accounts
• Single Sign-On (SSO) integration with enterprise identity providers
• Strong password policies and regular password rotation
• Session management with automatic timeouts

Authorization

• Role-based access control (RBAC) with granular permissions
• Principle of least privilege access
• Regular access reviews and de-provisioning
• Audit logs for all access and permission changes

Monitoring & Incident Response

Continuous Monitoring

• 24/7 security monitoring and alerting
• Real-time threat detection and analysis
• Comprehensive logging of all system activities
• Regular security metrics reporting

Incident Response

• Dedicated security incident response team
• Documented incident response procedures
• Customer notification protocols for security incidents
• Post-incident analysis and improvement processes

Vulnerability Management

• Regular vulnerability assessments and penetration testing
• Automated security scanning of code and infrastructure
• Coordinated vulnerability disclosure program
• Timely patching and security updates
• Third-party security audits and assessments

Employee Security

• Background checks for all employees with system access
• Regular security awareness training
• Secure development lifecycle practices
• Employee access monitoring and regular reviews
• Confidentiality and security agreements

Data Backup & Recovery

• Automated daily backups with encryption
• Geographically distributed backup storage
• Regular backup restoration testing
• Point-in-time recovery capabilities
• Business continuity and disaster recovery planning

Customer Responsibilities

While we provide comprehensive security measures, customers also play a crucial role:

• Maintain strong passwords and enable MFA
• Regularly review user access and permissions
• Report suspicious activities immediately
• Follow data classification and handling guidelines
• Keep local systems and browsers updated

Security Contact

For security-related inquiries or to report security issues: